About Hermes

  • 350m

    Parcels delivered each year

  • 18000

    Couriers in our network

  • 4500


  • 95%

    First time deliveries

Hermes is the UK’s leading consumer delivery specialist delivering more than 350 million parcels each year. Within the UK, Hermes operates a network of over 18,000 self-employed couriers and over 4,500 ParcelShops. Hermes’ first-time delivery success rate for its standard service now stands at an impressive 95%.

Our mission is to be the carrier of choice for every end consumer

Hermes strives to continue to offer its customers the best service and that’s why having a committed and dedicated self-employed courier network is so important. We believe in what we do and the difference our couriers’ dedication and commitment makes to online shoppers.

Hermes in numbers

1 head office

1 contact centre

2 hubs

26 depots

500+ sub depots

16,000+ self-employed couriers