About Hermes

  • 260m

    Parcels handled last year

  • 15000

    Couriers in our network

  • 4500


  • 95%

    First time deliveries

Hermes is the UK’s leading consumer delivery specialist handling more than 260 million parcels each year. Within the UK, Hermes operates a network of over 15,000 self-employed couriers and over 4,500 ParcelShops. Hermes’ first-time delivery success rate for its standard service now stands at an impressive 95%.

Our mission is to offer a fantastic customer experience with choice and convenience to suit ever demanding lifestyles.

Hermes strives to continue to offer its customers the best service and that’s why having a committed and dedicated self-employed courier network is so important. We believe in what we do and the difference our couriers’ dedication and commitment makes to online shoppers.

Hermes in numbers

1 head office

1 contact centre

3 hubs

26 depots

500+ sub depots

10,000+ self-employed couriers